Privacy policy
Privacy & Security Policies
At Saitech, your privacy is our priority. We do not rent, trade, loan, or sell your personal information or any data that identifies you to third parties. The information we collect is used to process orders, improve your shopping experience, and monitor site usage to refine our store’s design and functionality.
Your Personal Information
When you place an order, we collect your name, email, shipping and billing addresses, phone number, and payment information. This data is used solely to process your order and keep you informed of its status.
Credit card transactions are securely handled by trusted third-party banking institutions. Once authorized, we begin processing your order. These institutions are obligated to protect your personal information.
We also work with third parties to perform essential functions such as shipping and order fulfillment. They have access to personal information only as needed and must maintain confidentiality.
From time to time, we may send emails about important site updates or special offers. You can unsubscribe at any time using the link in each email.
We may use your IP address and ISP information to diagnose server issues, gather demographic data, analyze traffic, and improve site design and merchandising.
Secure Servers
Our secure server uses advanced SSL encryption and firewalls to protect your information while it is transmitted and stored.
Cookies
We use session and stored cookies to track your shopping session. Session cookies are deleted when the browser closes or after 30 minutes of inactivity, while stored cookies remain on your device. Saitech does not use cookies to store personal information. Cookies must be enabled to place an order, but stored cookies are optional.
Contests & Surveys
Contests or promotions may require contact and demographic information. Winners will be notified by email and prizes shipped to the address provided. You may opt out of promotional emails at any time.
Surveys may collect demographic or opinion data without requiring personal contact information. Responses are confidential and used solely to improve our services.
Statistics
Aggregate statistics about customers, sales, and traffic may be shared with reputable third parties or marketing partners. These statistics never include personally identifiable information.
Your Consent
By using our website, you consent to the collection and use of information as described above. Changes to our privacy policy will be posted on this page.
Saitech cooperates with law enforcement to report unlawful activity. Account information may also be released when necessary to enforce our user agreement or protect the rights, property, or safety of users, Saitech, or others. Other sites accessible via Saitech have their own policies. Please review them individually.
Contact Us
For questions about this privacy policy or your interactions with Saitech, please contact us at customerservice@esaitech.com
