Credit FAQs

Saitech Inc. does offer store credit for purchases. Whenever an item is returned we refund the purchase amount less shipping costs less restocking fee. The refund will be issued on the same credit card the payment was received from or Issue a payment through Company Check. We also issue Store Credit amount that can be Utilized or applied in any future purchases within a 90 day period.

We generally process credit in 2-3 business days upon completion of the return process. Once Saitech Inc. refunds to a credit card, it is up to merchant service and the issuing bank to credit the individual credit card account. They may take as long as two billing cycles to do this. Customers may contact their card issuer to get funds released quicker.