Quality Commitment
ISO 9001:2015 Certified
Saitech is an ISO 9001:2015 certified company. Our Quality Management System is certified and approved by TUV America. It is designed to meet and exceed customer requirements and expectations. Saitech Inc. is working tirelessly to evaluate and continuously improve our internal quality process and procedures. Saitech Inc goal is to be 100% accurate on every order that we process. We achieve this objective by utilizing thorough vendor management and inspection processes to ensure parts, equipment and supply chain integrity. All products that we receive are inspected in our state-of-the-art ANSI/ESD-S20.20 complaint facility located in Fremont, California.
Mission Statement
The company's to deliver value and quality to our customers through long-term and mutually beneficial relationships. We accomplish these objectives through the delivery of IT solutions based on high quality hardware and software products, best pricing and superior service.
Why is quality important?
Poor quality can adversely affect your reputation or your business; it can have serious consequences. In critical applications, counterfeits and damaged parts can pose the risk of damage or bodily harm. Poor quality and counterfeit parts can interrupt your workflow and cause serious production problems and delays, upset your customers, and lead to costly returns and repairs.
Protection against counterfeits
Saitech Inc. has put multiple procedures in place to prevent counterfeit products from reaching our end customers. Through intensive training and participation in industry associations fighting counterfeiting, Saitech Inc has stayed at the forefront of anti-counterfeiting technology. Being a member of ERAI we have developed international counterfeit avoidance standards. We’ve taken our unique insight and experience and used it to develop unique processes to protect our customers.
Legal & General Accountability:
- $5 million in combined Liability and Errors and Omissions Insurance
- Certificate of Conformance issued with every shipment upon Request.
- Industry standard Warranties and Guarantees
- Product Traceability Agreements as requested
“Saitech Inc is 100% committed to high tech Quality products and service.”
To view our certification Click Here
Ernesto A.Juarez
Quality Control Manager
Ph: 510-440-0256 x307
Email: Ernesto@esaitech.com